I write this review with genuine appreciation for the urgency, compassion, time/efforts, understanding and professionalism by Dr. Maria Lagana and the staff at Roosevelt.
My dog had fallen very ill, and other Veterinary centers could not diagnose the issue. Without giving up hope, I used Google Maps to find other Vets. Upon reading the reviews of each, the reviews for Roosevelt across the board were above, and the descriptions of the interactions are exactly what I needed at this point in time in the illness with my dog.
I drove to Roosevelt for opening time as a walk in, and they took me in 1 hr later. I was paired with Dr. Lagana. I came prepared with all previous Vet records and stool samples, and she spent nearly 2 hours with me/my dog trying to diagnose her/asking every possible question to talk out all possibilities, give her IV fluids on site, blood tests, etc.
I left there with a plan; of meds and strict diet. Dr Lagana was in touch with me just a few hrs later; checking in.
As this 3 week+ saga continued, Dr Lagana was in touch with me multiple times a day; getting in touch with specialists and making appts for other treatments needed (not available through Roosevelt).
Through that tough time (physically and financially) Dr Lagana was professional, transparent, helpful, understanding and compassionate; she was not only a Dr, but a friend looking out of for the best interests of my dog and myself.
Fast forward, without an official diagnosis; with some treatments, meds and diet change; we were able to course correct and get my dog back to normal from her deathly ill state a few weeks prior. I will forever be grateful for Dr Lagana and the staff, and for the patients writing Google reviews of their experiences; to make me gravitate to Roosevelt; getting the help we needed. Thank you!
Amy C.